Cancellation and Refund Policy

  1. Cancellation Policy

At Givama, we understand that sometimes circumstances may require you to cancel your order or service. Our cancellation policy outlines the terms and conditions related to order or service cancellations:

  • Order Cancellation: You may cancel your order before it has been shipped or processed by contacting our customer support team at support@givamaorganic. Service Cancellation: For services, you may request cancellation by contacting us through mail or on website within 24 hours of the scheduled service date.
  1. Refund Policy

Our refund policy is designed to provide clarity on when and how refunds are issued:

  • Product Refunds: If you cancel your order before it has been shipped or processed, you may be eligible for a full refund. If the order has already been shipped or processed, please refer to our return policy for instructions.
  1. Refund Processing
  • Refunds will be processed using the original payment method whenever possible.
  • Depending on your financial institution, it may take 4 to 7 days for the refund to be reflected in your account.
  1. Contact Us

If you have any questions, concerns, or need assistance related to cancellations or refunds, please contact our customer support team at support@givamaorganic.com

  1. Changes to this Policy

We may update this Cancellation and Refund Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website, and the “Effective Date” at the beginning of the policy will indicate when the changes take effect.